Frequently Asked Questions
Everything you need to know about your LUTHER experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from tailored to oversized.
What payment methods do you accept?
LUTHER accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.
Where are LUTHER garments manufactured?
We partner with ethical factories in Portugal and Italy that prioritize fair labor practices and high-quality craftsmanship using sustainable materials.
Can I change or cancel my order?
Orders are processed quickly, but you can request a change or cancellation within 60 minutes of purchase by contacting our support team.